Customer Feedback System in UAE

"Measure and optimize your customer experience with our Customer Feedback System in Dubai"

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Customer satisfaction is one of the most important keys for successful business. Wowfeedback is a simple and cost-effective customer feedback survey system that gives your insight into how customers see your business. With immediate and ongoing customer feedback, you’ll always know what to do next. Because when you take care of your customers, success takes care of itself.
With the help of wowfeedback survey application you can easily see what people think about delivered Customer Experience and Customer Journey in real-time, be aware of your strengths and weaknesses, analyze your company’s customer satisfaction trends and more.See how you can receive real-time customer feedback, enhance your brands reputation, improve online review ratings and increase your customer membership program.

Customer Surveys on Every Channel

Create customer experiences that drive loyalty and spend by understanding the key drivers of customer satisfaction at every touchpoint. Survey your customers in the moment across multiple channels and see all your data in real-time on a single platform.
Follow up with customers easily with built-in closed-loop follow-up and action planning. When a customer response meets certain conditions, a ticket is automatically raised with the right people to step in and take action. And with action planning tools to track it all the way through to resolution, you’ll be able to make sure every customer is taken care of.

Customer Feedback System

We can help you with a Customer Feedback System that cannot only help you find customer satisfaction rates but can also provide comprehensive analysis of the customer satisfaction.

  1. Customer Satisfaction on Kiosk
  2. The customer feedback system is installed on an interactive kiosk and the visitors can complete a short survey while waiting for their turn or when leaving the outlet.

  3. Customer Satisfaction on Website
  4. Customer Satisfaction survey designed and developed by wowfeedbacks is completely customizable and can be given any look and feel as per customer website.

  5. Customer Satisfaction Survey via email
  6. The Customer satisfaction survey system designed by wowfeedbacks has the capability to be sent to email addresses automatically from the email database of the enterprise.

Measure, Understand and Improve

Our flexible form builder can be used to build Tablet forms tailored to fit your specific data collection needs without any technical experience required. Your custom feedback forms are automatically transformed to work in the FastField iOS, Android and Web Apps.

  1. Direct Feedback
  2. Collect feedback and customer experience information directly at the time of action and in store. It takes less than 15 seconds to be aware about customer emotions

  3. Dynamic and Custom Questionnaire
  4. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform.

  5. Instant Notification
  6. Whenever there is a negative experience Receive immediate and detailed SMS and/or Email notifications with the customer info directly to your pocket.

  1. Real Time Dashboard
  2. Track your Customer Happiness performance, branches and satisfaction level of company in one place. Be informed about latest feedback right away and react to the situation accordingly.

  3. Analysis Tools
  4. Detailed and comprehensive reporting of the feedback can provide long term planning and changes to the management and business process owners.

  5. Works Offline
  6. Collect and store responses on the Wowfeedbacks Tablet App without an internet connection. Upload whenever you get online

Our Clients

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