Let's take the FIRST STEP Now !
Customer Surveys on Every Channel
Create customer experiences that drive loyalty and spend by understanding the key drivers of customer satisfaction at every touchpoint. Survey your customers in the moment across multiple channels and see all your data in real-time on a single platform.
Follow up with customers easily with built-in closed-loop follow-up and action planning. When a customer response meets certain conditions, a ticket is automatically raised with the right people to step in and take action. And with action planning tools to track it all the way through to resolution, you’ll be able to make sure every customer is taken care of.
Customer Feedback System
We can help you with a Customer Feedback System that cannot only help you find customer satisfaction rates but can also provide comprehensive analysis of the customer satisfaction.
- Customer Satisfaction on Kiosk
- Customer Satisfaction on Website
- Customer Satisfaction Survey via email
The customer feedback system is installed on an interactive kiosk and the visitors can complete a short survey while waiting for their turn or when leaving the outlet.
Customer Satisfaction survey designed and developed by wowfeedbacks is completely customizable and can be given any look and feel as per customer website.
The Customer satisfaction survey system designed by wowfeedbacks has the capability to be sent to email addresses automatically from the email database of the enterprise.
- Real Time Dashboard
- Analysis Tools
- Works Offline
Track your Customer Happiness performance, branches and satisfaction level of company in one place. Be informed about latest feedback right away and react to the situation accordingly.
Detailed and comprehensive reporting of the feedback can provide long term planning and changes to the management and business process owners.
Collect and store responses on the Wowfeedbacks Tablet App without an internet connection. Upload whenever you get online
Need Instant Feedback
Experience a real-time connection and find out what your customers think.Contact US for FREE Demo