Know Your Customer Survey @ $ 1/DAY
These days your reputation really does precede you. Almost 40% of Dubai people refer to online reviews before choosing a service or product. We will give you customer survey app in Dubai in the moment, so you can solve any problems before a negative review appears online. With wowfeedbacks, you can be sure that only the good news travels fast. Nothing speaks louder than the opinion of your customers. In fact, 20% of new business comes from word-of-mouth referrals. With our customer survey app in UAE you will be able to intersect any negative customer feedback before it is made public
Send your customers surveys through different channels and devices. Web, eMail, SMS, in-app, bots and many more. Whether it is via email, text message, on your website, or directly at checkout, you will get the data you need. Just think of that missing information about your prospects and our customer survey app in Dubai will get it for you. One question deployed everywhere. Feed your marketing stack with high-value data. Trigger actions when specific responses come in. Set alerts, create support tickets, send notifications, flag users, update leads
• iPads, Android Tablets & Kiosks Survey
iPad, Android Tablets, and Kiosks are the ideal options to capture surveys from customers and employees on the premises itself.
• Customer Survey Via Email
With wowfeedbacks Email Survey Tool, you can easily create, send, and manage Email customer Surveys within minutes.
• Customer Survey Via SMS
If you want to gauge the customer satisfaction post service or post-interaction, SMS mode is the best option.
• QR Codes
QR codes can be printed on bill receipts, delivery boxes, flashed on the website or put up on the counter for customers to scan and open the survey link and share their feedback.
• Website (Linking, Pop-up, Embedding)
Using surveys on your website lets you capture the instant feedback from your customers while they are still on your website.
wowfeedbacks is intuitive and robust with features. Gain efficiency by managing your customer survey and online reviews all in one place. See results as you capture, monitor, and grow your reputation along with your business. We will make customer experience the backbone of your business, building a continuous cycle of happy customers and powerful reviews to help you capture your next customer. No need to interrupt your workflow. Use our browser extension or customized integrations to store requests without switching apps. See exactly what features or improvements are most requested by what users.
Build live dashboard and run reports for each of your departments, services, shops... Create your own custom indicators and drive the whole customer experience in your company. Powered by machine learning technology, our customer survey app dashboard analytics provides more context to your data, so you can make better decisions that help you grow. It learns on all your data from spend and repeat visits to customer survey and makes powerful predictions about future behavior so you can act when your customers need it most. Choosing the right survey channels will not only help you to acquire relevant data but also drive the maximum survey response rate.
Wowfeedback’s built-in dashboard and email reports let you track your performance week by week. Keep an eye on customer service or compare your results with benchmarks through our customer survey app in Dubai and see how your business is faring over time. Because hindsight, when put to good use, can keep you 20 steps ahead of the rest. Our customer survey app in UAE provides customized solutions that allows you to monitor performance and manage KPIs, across multiple locations. So, you can make sure that each arm of your business is operating with equally exceptional results.